Returns & Exchanges

We want you to feel confident and comfortable in your Active Truth gear, so we offer a flexible 30-day return policy for all unworn items with tags attached. Whether you need a different size or a complete refund, our streamlined process ensures your satisfaction is our top priority.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Choose Your Outcome

Select whether you would like a direct size exchange, a store credit with a bonus incentive, or a full refund to your original payment method.

3

Package and Post

Download and print your prepaid shipping label, securely package your items in their original condition, and drop the parcel at any authorized shipping location.

4

Quality Check and Processing

Once our warehouse team receives and inspects your return, we will process your exchange or refund within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing